Privacy Policy
Last updated: August 17 2025
The Simple Version
I respect your privacy. I only collect what I need to edit your videos and run my business. I don't sell your info to anyone, and I keep your project files secure.
What Information I Collect
When You Contact Me
- Your name and email (so I can respond and send invoices)
- Project details (timeline, budget, what you want edited)
- Your messages through contact forms or email
When You Upload Files
- Your video footage and project assets
- Technical info about file formats and specifications
- Any additional materials you provide (scripts, references, etc.)
Website Analytics
- Basic usage data (which pages you visit, how long you stay)
- Technical info (browser type, device, general location)
- No personal identification - this is just anonymous website stats
How I Use Your Information
For Your Project
- Edit your videos according to your specifications
- Communicate about project progress and deliverables
- Send invoices and handle payments
For My Business
- Improve my website and services
- Respond to your questions and requests
- Keep records for tax and business purposes
How I Protect Your Information
File Security
- Encrypted file transfers for all uploads and downloads
- Secure cloud storage with restricted access
- Local backups on encrypted drives
- Files deleted from temporary storage after project completion
Data Protection
- Password-protected accounts for all business tools
- Limited access - only I can see your project details
- Secure email for all communications
- Regular security updates on all systems
How Long I Keep Your Information
- Contact info and project details: 3 years (for customer service and tax records)
- Project files: 2 years (in case you need revisions or have issues)
- Payment records: 7 years (required for tax purposes)
- Marketing emails: Until you unsubscribe
Information Sharing
I Don't Sell Your Data
Period. I'm not in the data business - I'm in the video editing business.
Limited Sharing
I only share your info when:
- You give permission (like if you want me to work directly with your team)
- Service providers (payment processors, file hosting - they have strict privacy agreements)
- Legal requirements (if required by law, which is extremely unlikely)
Your Rights
You can always:
- Ask what info I have about you
- Request corrections to any information
- Ask me to delete your information (after project completion)
- Unsubscribe from any emails
Just email me: jesse@etwellstudio.com
Cookies and Website Tracking
What I Use
- Essential cookies to make the website work
- Google Analytics to see how people use my site (anonymized)
- No advertising cookies or tracking for marketing
Your Control
- You can disable cookies in your browser
- The website will still work, just might be slightly less convenient
- Analytics data is anonymous anyway
Third-Party Services
Services I Use
- File storage (Google Drive, Dropbox) - secure business accounts
- Payment processing (PayPal, Stripe, wise) - they have their own privacy policies
- Email (Gmail business) - for communication
- Website analytics (Google Analytics) - anonymous data only
Their Privacy Policies
Each service has its own privacy policy. I choose services with strong privacy protections, but you can check their policies directly if interested.
International Users
Your information might be processed on servers in different countries (that's how the internet works). I use services with appropriate security measures regardless of location.
Updates to This Policy
- I may update this policy occasionally
- Significant changes will be emailed to existing clients
- I'll always post the updated date at the top
Questions or Concerns
Email me anytime: jesse@etwellstudio.com
I usually respond within 24 hours and I'm happy to explain anything about how I handle your information.
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This policy is effective as of August 17 2025. By using my services, you agree to this privacy policy.